Practice Statement of Intent
Our Promise to You
– We aim to provide dental care of a consistently good quality for all patients
– We only provide care that meets your needs and wishes
– We aim to make your treatment as comfortable and convenient as possible
– We will look after your general health and safety while receiving dental care
– We participate in regular clinical audits
– We follow the British Dental Association guidelines on infection control in relation to HTM 01.05 legislation
– We check for mouth cancer and tell you what we find
– We take part in continuing professional development to keep our skills and knowledge up to date
– We train all staff in practice-wide working systems and constantly review training requirements
– We participate in the Department of Health’s Zero Tolerance campaign to stamp out abuse and harassment of staff
– All members of the practice are aware of the need to work safely under the General Dental Council and the Care Quality Commissions guidelines
National Zero Tolerance
Please treat our staff with the respect you expect from us, harassment of our dental team will not be tolerated. Action will be taken by the practice against patients who harass the dental team. You will not be treated as a patient at the practice. Harassment includes violence or abuse, including offensive language.
Our practice team has members who speak a variety of different languages. We would be happy to arrange an in-house interpretation service for any of the following languages:
Swedish, Italian, Portuguese, Hungarian, French, Romanian, Spanish, Hindu and Punjabi.
If you find that your spoken language is not listed above, and you require the services of an NHS interpreter, please contact our reception team who will happily arrange a mutually agreed date and time for you to be seen.
All of our practice designed leaflets and policies can be interpreted into many languages. To request an interpretation of one of our materials please contact our reception team.
The Care Quality Commission (CQC) & The General Dental Council (GDC)
The Care Quality Commission (www.cqc.org.uk) is an independent regulator of adult Health and Social Care services in England. They ensure that all care provided meets government standards of quality and safety. They put the views, experiences, health and wellbeing of people who use services at the centre of their work, and have a range of powers to take action if people are receiving poor care. It is now against the law for any dental services to be provided without holding a CQC registration.
Wensleydale Dental Practice first registered with the CQC 2010 and reapplied for registration 2012 to coincide with the change in partnership.
Mr Patrik M F Zachrisson is the registered provider and Mrs Laura A Roxby is the registered manager.
Provider Number: 1-337565714 | Managers Number: 1-153071290 | Location ID: 1-339042191
The General Dental Council (GDC) (www.gdc-uk.org) is an organisation, which regulates dentists and dental care professionals in the United Kingdom.
and dental care professionals:
– Clinical Dental Technicians
– Dental Hygienists
– Dental Nurses
– Dental Technicians
– Dental Therapists and
– Orthodontic Therapists
The GDC keeps up-to-date registers of dental professionals and to join their register, registrants must first meet the professional standards set by the GDC and continually do so whilst registered. In addition, the GDC ensure’s that registrants keep their skills up to date with continuing professional development. Anybody who wants to work in the UK as a dentist or dental care professional must be registered with the GDC.
Teeth that are extracted in this practice are sent to Guy’s, King’s and St Thomas Dental Institute to assist in training dental students. The Dental Institute makes a contribution to Evelina Children’s Hospital appeal for each tooth received. Please do not hesitate to advise us if you have any objections to your (or your children’s) extracted teeth being used this way.
NHS Choices Tel: 111 Visit: www.nhs.uk
Cambridgeshire & Peterborough NHS Foundation Trust Tel: 01223 726789 Visit: www.cpft.nhs.uk
PALS (Patient Advice and Liaison Service) Tel: 01223 726774 / 0800 3760775 E-mail: firstname.lastname@example.org