Wensleydale Dental Practice

11 George Street

Huntingdon, PE29 3BD

Mon to Fri: 09:00 - 17:00

Closed: 13:00 - 14:00
01480 453003
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    • Emergency Care – Out of Hours
    • CEREC Same Day Treatments – Crowns, Bridges, Veneers, Inlay/Onlays
    • Cosmetic Treatment
      • Invisalign – Nearly invisible braces
      • Orthodontics
      • Dental Implants
      • Aesthetic Crowns & Bridges
      • Composite Bonding / Inlays / White Fillings
      • Porcelain Tooth Veneers
      • Tooth Whitening
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      • Make a Payment
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Privacy Policy + General Data Protection Regulation

Home » Privacy Policy + General Data Protection Regulation
Privacy Notice

The practice aims to meet the requirements of the Data Protection Act 2018,
the General Data Protection Regulation (GDPR), the guidelines on the
Information Commissioner's website as well as our professional guidelines
and requirements.

The data controllers are the practice owners, the Information Governance
Lead is Laura Roxby and the Data Protection Officer is Nicole Loughran.

This Privacy Notice is available [on the practice website / at reception / by email if you contact
info@wensleydaledental.co.uk/ by calling 01480 453003.

You will be asked to provide personal information when joining the practice.
The purpose of processing your personal data is to provide you with optimum
dental health care and prevention.

The categories and examples of data we process are:

    Personal data for the provision of dental health care
    Personal data for the purposes of providing treatment plans, recall
appointments, reminders or estimates
    Personal data such as details of family members for the provision of
health care to children or for emergency contact details
    Personal data for the purposes of employed and self-employed team
members employment and engagement respectively
    Personal data for the purposes of [direct mail/email/text/other] to
inform you of important announcements or about new treatments or services
    Personal data - IP addresses so that we can understand our patients
better and inform our marketing approach as well as improve the web site
experience
    Special category data including health records for the purposes of the
delivery of health care and meeting our legal obligations
    Special category data including health records
    Special category data to meet the requirements of the Equality Act 2010
    Special category data details of criminal record checks for employees
and contracted team members

We minimise the data that we keep, and do not keep it for longer than
necessary.

We never pass your personal details to a third party unless we have a
contract for them to process data on our behalf and will otherwise keep it
confidential. If we intend to refer a patient to another practitioner or to
secondary care such as a hospital we will gain the individual's permission
before the referral is made and the personal data is shared. Your data will
be shared with the NHS in England if you are having NHS treatment.

    [Personal data is stored in the [EU] whether in digital or hard copy
format]

    [Personal data is stored in the US in digital format when the data
storage company is certified with the EU-US Privacy Shield]

    Personal data is obtained when a patient joins the practice and when a
patient is referred to the practice.

For full details or where your data is stored, please ask to see Information
Governance Procedures
(M 217C).

We have established the following lawful bases for processing your data:

Our lawful bases for processing personal data:

    The legitimate interests of the dental practice
    Processing is necessary for the performance of a contract with the data
subject or to take steps to enter into a contract
    Consent of the data subject
    To comply with our legal obligations

Our lawful bases for processing special category data:

    Processing is necessary for health care purposes
    Processing necessary for identifying or keeping under review the
existence or absence of equality of opportunity or treatment between groups
of people with the view to enabling such equality to be promoted or
maintained
    We obtain consent of the data subject to process criminal record checks

The reasons we process the data include:

    To maintain your contemporaneous clinical records
    To provide you with dental treatment, prevention and oral health advice
    To carry out financial transactions with you
    To manage your NHS dental care treatment
    To send your personal data to the General Dental Council or other
authority as required by law
    To communicate with you as and when required including appointment
reminders, treatment plans, estimates and other communications about your
treatment or the practice
    To communicate with your next of kin in an emergency
    If a parent or carer to communicate with you about the person you parent
or care for
    To refer you to other dentists or doctors and health professionals as
required
    To obtain criminal record disclosures for team members
    For debt recovery
    To continually improve the care and service you receive from us

The personal data we process includes:

Your name, address, gender, date of birth, NHS number, medical history,
dental history, family medical history, family contact details, marital
status financial details for processing payment, your doctor's details and
details of treatment at the practice. We may process more sensitive special
category data including ethnicity, race, religion, or sexual orientation so
that we can meet our obligations under the Equality Act 2010, or for example
to modify treatment to suit your religion and to meet our NHS obligations.

The retention period for special data in patient records is a minimum of 10
years and may be longer for complex records to meet our legal requirements.
The retention period for staff records is 6 years. The retention periods for
other personal data is 2 years after it was last processed. Details of
retention periods are available in the Record Retention (M 215) procedure
available from the practice.

We obtain your personal details when you enquire about our care and service,
when you join the practice, when you subscribe to our newsletter or register
online, when you complete a registration or medical history form and when
another practitioner refers you for treatment at our practice. Occasionally
patients are referred to us from other official sources such as NHS clinics
or hospitals.

You have the following personal data rights:

    The right to be informed about the collection and use of your personal
data
    The right of access - to have a free copy of your data that we have
    The right to rectification - to correct the data we have if it is
inaccurate or incomplete
    The right to deletion of your personal data (clinical records must be
retained for a certain time period)
    The right to restrict processing of your personal data
    The right to data portability - to have your data transferred to someone
else
    The right to object to the processing of your personal data
    Rights in relation to automated decision making and profiling

Further details of these rights can be seen in our Information Governance
Procedures (M 217C) or at the Information Commissioner's website. Here are
some practical examples of your rights:

    If you are a patient of the practice you have the right to withdraw
consent for important notifications, newsletters, surveys or marketing. You
can inform us to correct errors in your personal details or withdraw consent
from communication methods such as telephone, email or text. You have the
right to obtain a free copy of your patient records within one month.

    If you are not a patient of the practice you have the right to withdraw
consent for processing personal data, to have a free copy of it within one
month, to correct errors in it or to ask us to delete it. You can also
withdraw consent from communication methods such as telephone, email or
text.

We have carried out a Privacy Impact Assessment (M 217Q) and you can request
a copy from the details below. The details of how we ensure security of
personal data is in our Security Risk Assessment (M 217M) and Information
Governance Procedures (M 217C).

Comments, suggestions and complaints
Please contact the DPO at the practice for a comment, suggestion or a
complaint about your data processing at info@wensleydaledental.co.uk, 01480
453003, by writing to or visiting the practice at Wensleydale Dental
Practice, 11 George Street, Huntingdon, PE29 3BD. We take complaints very
seriously.

If you are unhappy with our response or if you need any advice you should
contact the Information Commissioner's Office (ICO). Their telephone number
is 0303 123 1113, you can also chat online with an advisor. The ICO can
investigate your claim and take action against anyone who's misused personal
data. You can also visit their website for information on how to make a data
protection complaint.

Related practice procedures
You can also use these contact details to request copies of the following
practice policies or procedures:

    Data Protection and Information Security Policy (M 233-DPT), Consent
Policy (M 233-CNS)
    Privacy Impact Assessment (M 217Q), Information Governance Procedures (M
217C), Record Retention (M 215)

If you have an enquiry or a request please contact the Data Protection
Officer:

Miss Nicole Loughran, Wensleydale Dental Practice, 11 George Street,
Huntingdon, PE29 3BD. ,
Email: info@wensleydaledental.co.uk
Phone: 01480 453003

Thank you.


Data Opt-Out Policy
(England)

How the NHS and care services use your information
Wensleydale Dental Practice is one of many organisations working in the
health and care system to improve care for patients and the public. Whenever
you use a health or care service, such as attending Accident & Emergency or
using Community Care services, important information about you is collected
in a patient record for that service. Collecting this information helps to
ensure you get the best possible care and treatment. The information
collected about you when you use these services can also be used and
provided to other organisations for purposes beyond your individual care,
for instance to help with:

    Improving the quality and standards of care provided
    Research into the development of new treatments
    Preventing illness and diseases
    Monitoring safety
    Planning services

This may only take place when there is a clear legal basis to use this
information. All these uses help to provide better health and care for you,
your family and future generations. Confidential patient information about
your health and care is only used like this where allowed by law.

Most of the time, anonymised data is used for research and planning so that
you cannot be identified in which case your confidential patient information
isn't needed.

You have a choice about whether you want your confidential patient
information to be used in this way. If you are happy with this use of
information you do not need to do anything. If you do choose to opt out your
confidential patient information will still be used to support your
individual care. To find out more or to register your choice to opt out,
please visit www.nhs.uk/your-nhs-data-matters. On this web page you will:

    See what is meant by confidential patient information
    Find examples of when confidential patient information is used for
individual care and examples of when it is used for purposes beyond
individual care
    Find out more about the benefits of sharing data
    Understand more about who uses the data
    Find out how your data is protected
    Be able to access the system to view, set or change your opt-out setting
    Find the contact telephone number if you want to know any more or to
set/change your opt-out by phone
    See the situations where the opt-out will not apply


You can also find out more about how patient information is used at:
https://www.hra.nhs.uk/information-about-patients/ (which covers health and
care research); and
https://understandingpatientdata.org.uk/what-you-need-know (which covers how
and why patient information is used, the safeguards and how decisions are
made)

You can change your mind about your choice at any time.

Data being used or shared for purposes beyond individual care does not
include your data being shared with insurance companies or used for
marketing purposes and data would only be used in this way with your
specific agreement.

Health and care organisations have until 2020 to put systems and processes
in place so they can be compliant with the national data opt-out and apply
your choice to any confidential patient information they use or share for
purposes beyond your individual care.

Our practice only uses your personal health data to provide individualised
care to you and does not disclose your data for any other purposes. The
national data opt-out does not apply to our usage of your data and we are
compliant with the policy.




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  • Home
  • About Us
    • Meet the Team
    • Wensleydale Dental Laboratory
    • Publications
  • Services
    • Dental Payment Plans
    • Private Dental Care & Price List
    • NHS Dental Care
    • Emergency Care – Out of Hours
    • CEREC Same Day Treatments – Crowns, Bridges, Veneers, Inlay/Onlays
    • Cosmetic Treatment
      • Invisalign – Nearly invisible braces
      • Orthodontics
      • Dental Implants
      • Aesthetic Crowns & Bridges
      • Composite Bonding / Inlays / White Fillings
      • Porcelain Tooth Veneers
      • Tooth Whitening
    • Endodontic Services
    • Periodontal Treatments
    • Hygienist Services
    • Facial Rejuvenation & Aesthetics
    • Referrals
  • For Patients
    • Payments
      • Make a Payment
      • Online Payments and Refund Policy
    • Complaints
    • Statement of Intent & Useful Information
    • Privacy Policy + General Data Protection Regulation
    • Terms and Conditions
  • Appointments
  • Contact
  • COVID-19

Terms and Conditions